Privacy Policy

Who we are

At U Plus Fit, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with us—whether booking online, over the phone, or participating in our classes and services.

1. Information We Collect

We collect information that helps us provide safe, efficient, and personalized services.

a. Personal Information

When booking sessions or contacting us, we may collect:

• Full name
• Email address
• Emergency contact details (optional)
• Booking details (date, time, session type)

b. Booking & Attendance

We maintain records of:

• Services booked (e.g., yoga or Pilates classes)
• Attendance and cancellations
• Membership or package usage
• Instructor preferences or notes, where relevant

c. Payment Information

For online bookings, payment details are processed through secure third-party providers. We do not store full card information.

2. How We Use Your Information

We use collected information to:

• Manage bookings, waitlists, and cancellations
• Send confirmations, reminders, and important service updates
• Process payments and provide receipts
• Monitor attendance and optimize class offerings
• Send promotional updates, offers, or newsletters (only if opted in)
• Ensure participant safety and manage waivers

3. How We Share Your Information

We do not sell or rent your personal data.

We may share limited information with:

• Third-party booking or scheduling platforms
• Payment processing providers
• Instructors and staff (as needed to deliver services or ensure safety)
• Legal authorities, when required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational safeguards to protect your data. This includes encrypted systems, secure logins, and limiting access to authorized personnel. While we strive to protect your information, no online system can be guaranteed 100% secure.

5. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Request updates or corrections
• Opt out of marketing communications
• Request deletion of your personal data, unless we are legally required to retain it

To exercise any of these rights, simply reach out to us via email.

6. Cookies and Online Tracking

If you use our website, we may collect data using cookies and similar technologies to:

• Enhance website functionality
• Analyze site traffic and usage
• Improve marketing efforts

You can manage cookie settings through your browser preferences.

7. Third-Party Links

Our website or communications may include links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage reviewing their policies separately.